Last updated: 28 June 2026
This Privacy Policy explains how Moving Que Ltd (“Moving Que”, “we”, “us”) collects, uses and protects your personal data when you use movingque.com or request our removals services.
Who we are
Moving Que Ltd is registered in England & Wales (company number 16858048), registered office 27 Fairmead Crescent, Edgware, HA8 8YH, operating from 126 New Kings Road, London, SW6 4LZ. We are the data controller for the personal data described here. Contact us at info@movingque.com or 07493 808870.
What we collect
- Information you give us via our quote/contact form: your name, email, phone number, the addresses you are moving from and to, preferred date, property size, services needed and any details about your move.
- Information collected automatically, with your consent: analytics data about how you use the site (pages viewed, device/browser, approximate location). See our Cookie Policy.
How and why we use it
- To respond to your enquiry and prepare a quote (steps taken at your request and our legitimate interest in responding to enquiries).
- To provide and manage our removals services (to perform our contract with you).
- To improve our website using analytics (on the basis of your consent).
- To comply with our legal obligations.
Who we share it with
We use trusted providers who process data on our behalf: SMTP2GO (email delivery of form notifications), Google Analytics / Tag Manager (website analytics) and Amazon Web Services (hosting and file storage). Some are based outside the UK (including the USA); international transfers are protected by appropriate safeguards such as Standard Contractual Clauses or an adequacy decision. We do not sell your personal data.
How long we keep it
We keep enquiry details for as long as needed to deal with your enquiry and provide services, and thereafter only as required for legitimate business and legal purposes. Analytics data is retained per our Google Analytics settings.
Your rights
Under UK data protection law you can access, correct, erase, restrict or object to our processing, and request data portability. Where we rely on consent you may withdraw it at any time. Email info@movingque.com to exercise any right. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies
We use cookies as described in our Cookie Policy. Non-essential (analytics) cookies are only used after you accept them via our cookie banner.
Changes
We may update this policy from time to time; the latest version is always on this page.